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Step by Step Instructions on how to order
a hat:
Note: Colors can vary so slightly depending on monitor settings, so keep this in mind when ordering your hat. Click on Contact . State Page number and number beside (right) the hat in Your Comments space of the Contact Form. i.e. Page one, photo #13. Include your Head Measurement as instructed below. I will get back to you with a quote also informing you if that particular hat is still in stock, or if I can re-produce it in a similar way or negotiate an alternative. Important: You must inform me of allergies to any fibers or if you are vegan. How do I work out my Head Size? If you haven't got a soft dressmakers tape measure use a piece of string and measure your head rather loose than tight as per instructions on picture far below and work out the length of the string by placing it on a ruler or hardware measure tape. Remember, if you want to pull hat/cap over your ears or put your hair bun into it you have to add 2cm (20mm). Please convert to metric as shown on table below. Let me know if you have dreadlocks, suffer from hair loss, or expect your hair to grow back. How can I pay for my hat? Australia Post Money Order is preferred. Direct Deposit into my Bank Account can be arranged. Overseas payments to be negotiated. Authorization and/or Clearance period applies before your hat is posted. How soon will I receive my hat after I order it? Depending on the backlog of orders it will take between 1 to 3 weeks approximately. I will negotiate with you about that. Australian Shipping Information My hats are usually sent via Australia Post by Express within Australia. If you wish it to be insured it will be added to the price. Postage/handling/insurance rates are not included in my hat prices. You will be given a postage fee upon acceptance of your order. International Shipping Information Returns & Exchanges Custom/hand-made hats are not refundable or exchangeable since they are made strictly to your specifications. I will discuss in detail with you before the start of a project to ensure your satisfaction with the product. If you find a fault in the product please contact me via email or phone and I will negotiate with you. Prices of my hats are kept to a minimum. Sending hats back and forth can end up costing more than the actual hat itself. Neither you or I would like that! We aim to get it right first time round. Important: Please examine Parcel immediately upon receipt. If faulty or incorrect order is received, you MUST notify me within 7 days of receipt.
Please Note:
Hats By Krystyna cannot be held responsible for missing goods if an
incorrect delivery address was quoted at time of order.
THE RISK IS YOURS IF
YOUR PARCEL IS LOST BY AUSTRALIA POST. To ensure that your parcel is
delivered safely, please check your postal address details very carefully
before you confirm the order. What is your privacy policy? I never sell, distribute, or otherwise provide any information you give me to outside parties. This includes; email addresses, telephone numbers, street/PO Boxes, anything. I respect your privacy! Remember I am only a tiny nano fish in the world of Business (Genuine Cottage Industry) and have no interest in forwarding your details to any call centre or others! However, if you are one of the people who wanted to be included on the website modelling your hat (names excluded) and want it removed please contact me quoting the number on the photo and I shall remove it ASAP. To this day I never had such a request! Usually instructions are sewn into the hat. Rule of thumb for soft hats: Hand wash separately with gentle soap. Drip dry. If necessary iron peak or brim with hot steam iron placing a cloth or handkerchief in between. If worried about shrinkage, put on the hat whilst still slightly damp and wear for an hour. Hat will dry moulding comfortably to your head. If in doubt Contact me No need for Hat boxes! Most of my hats are tightly packed into old suitcases. They are in transit for several days destined to be sold at Folk Festivals. Once set up in my marquee on hat frames with a bit of warmth from the sun and fresh air they quickly pop back into shape.
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Back to Question's4. Where can I find you?My Workshop/Home Studio is based near Mildura Rural City in Victoria Australia. To arrange appointment call (04 2933 2717). I travel to festivals around the east coast of Australia to exhibit my creations. Best way to find me is at an upcoming festival or market, I shall keep you posted on the webpage Find Krystyna as to when and where. Back to Question's5. Why doesn't this work?If you have any technical queries relating to the site, or you need a little assistance, please feel free to Contact the webmaster for some basic help. Back to Question's6. When/where is the next festival/market that you will be attending?Using the menu at the top of any page click on Find Krystyna to view the calendar of events, location of Studio for door sales etc.Back to Question's7. Why are the pictures so small?The small picture is known as a 'Thumbnail' they are small in size and download quicker, enabling one to preview the image before clicking on it to be directed to the full size image. To see the larger image of a thumbnail (small photo) just put your mouse over it and left click, another window will pop up to show you the full size image. When you have finished looking at the photo simply close that window and you will see the previous window again. NB: give the photo time to load if you have a dial up connection. Back to Question's8. Copyright Notice and Terms of Use?Krystyna's Copyright Information Copyright Notice and Terms of Use My policy on personal, non-commercial use of the images on this web site is quite liberal and feel free to Contact me and I would be happy to grant you permission. You may use any image on this site for personal, non-commercial purposes provided that:The text "Photo © Krystyna Schweizer" appears legibly next to the image - underneath, above or vertically along side it The copyright text and the image itself must both link to my URL: http://www.outrageoushats.com You MUST get my approval for any public use of my images (i.e. your personal web site, reference materials for assignments etc.), since there are some contexts in which I might not want them used. The purpose of this web site is to share my Images in the Social Comment 'Show and Tell' section with anyone interested, and to provide a means of selling my hats from my real 'non-virtual' collection, physically designed and personally made by my hands 'one by one', from vintage materials in the Hats for Sale (pages one to eight) section. Not the images! Images of Montage Collage Portraits in the Social Comment 'Show and Tell' section are not for sale. All hats on subjects are from my real 'non-virtual' collection, physically designed and personally made by my hands from vintage materials. The faces are images from my scrapbook derived from magazine or newspapers. These images are not for sale only for Social Comment, just like a cartoonists interpretation in caricature. The following Copyright Notice is stated primarily to be explicit about the ownership of the content on this site: Unless explicitly stated otherwise, all images and text appearing on this site are © Copyright, All Rights Reserved, and are the exclusive intellectual property of Krystyna Schweizer, Hats By Krystyna is my registered business name in Australia, State of Victoria. No images are within the Public Domain, and no image use besides those authorized in this document are permitted. If you have questions about commercial or editorial use of my images, if you wish to inquire about licensing any images for commercial or editorial use, or if you have any other questions about the Terms of Use statements above, just email me with your questions or usage request. No Complications please! I am just an ordinary hatter with an overloaded imagination! 9. Can I order by Telephone or Post (snail mail) Some people call me ( 04 2933 2717) to place an order over the telephone because they don't feel comfortable ordering on the internet. That is O.K. and I will discuss options over the phone. Or sent it to Hats By Krystyna, PO Box 2535, Mildura Victoria 3502, Australia. 10. Which store stocks your hats? None! Reason being that shop owners consider my hats too pricey. The shop owner wants to mark up my price by 100% to 300%, which will make a hat too expensive for most people to buy. The current price on my hats barely cover my costs. That is why the trend to design in Australia but outsourcing labour overseas is increasing at rocket speed. I choose not to go down that path. All hats are made at home by me with love, integrity, purposefulness, not with hate, sweat and duty! Retailers please note this is a one woman cottage craft industry. No mass production! If you have any suggestions, queries or feedback relating to the site, or have a question that is not answered above Contact me
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